Communications and Records

Public Safety Dispatch and Records personnel continue to efficiently and effectively receive and process emergency and non-emergency calls for service.

The Records Unit consists of two employees and they are responsible for all aspects of document control.

The Paradise Police Department would like to remind the public when

calling 9-1-1 to be prepared to tell the 9-1-1 dispatcher......

The location of the emergency (address, street intersection, landmarks etc.)
Your phone/cell number and name
What the emergency is and what type of assistance is needed

Remember.....

Stay calm and speak clearly!
Do not hang up until the 9-1-1 dispatcher has obtained all of the information that is needed
When calling from a cell phone, your call may be disconnected if the signal is lost.  Be sure to call back if you are cut off as the dispatcher may be busy and unable to immediately call back.